How Can I Change My Bank Account Details?

When you sell crypto through Aurea Hub (via our partner Transak), your bank account details are essential for receiving your funds.
But what if you need to change them?

Here’s what you should know 👇

🔁 Can I Update My Bank Account Details?

• Before sending the crypto:
  ✅ Yes, you can update your bank account details during the setup process on Transak’s platform.

• After sending the crypto:
  🚫 No, once the crypto has been sent and the transaction is in process, the bank account details cannot be changed.

📝 How to Change Your Bank Details (Before Transaction)

1. Start a new Sell Crypto transaction in the Aurea Hub app

2. When redirected to Transak’s checkout page, enter the updated bank account information

3. Double-check the details before confirming — the funds will only be sent to the account you submit here!

📌 Important Notes

• Always make sure the bank account is in your name — third-party accounts are not accepted.

• Incorrect bank details could cause delays or failed transactions.

💬 Need Help?

• Contact Transak’s support via your order confirmation email

• Or email 📩 help.aureahub@gmail.com and we’ll guide you through the next steps.