I Deleted My Account — What Happens to My Personal Information?

When you use Aurea Hub, crypto transactions and account management are securely handled by our partner Transak.
If you delete your Transak account, here’s what happens to your personal data 👇

🔒 How Is My Data Handled After Account Deletion?

• Transak follows strict data protection regulations (including GDPR and other applicable laws).

• Your personal information will be deleted or anonymized once legally permitted.

• However, some data must be retained for regulatory and compliance reasons (such as anti-money laundering (AML) and financial regulations).

Typical retention periods:

• Transaction records and identity verification documents must be stored for a legally mandated number of years — even after account deletion.

• After the retention period ends, all data will be permanently deleted or fully anonymized.

📌 Important Notes

• Data retention is required by law — it’s not optional for financial services like Transak.

• Aurea Hub does not store or manage your personal data — only Transak does.

💬 Need Help?

For any privacy or data-related questions:

• Contact Transak’s support via their official help page

• Or email us at 📩 help.aureahub@gmail.com — we’ll guide you where needed!