Bank Transfer — How Long Does It Take?
If you’re buying crypto through Aurea Hub using a bank transfer, please note that the payment is processed by our external partner Transak. This means the timing depends on your bank, your country, and Transak’s processing system.
Here’s what you can expect:
🕒Estimated Processing Times (Once You Initiate the Transfer)
SEPA (Europe): 1–3 business days
UK (Faster Payments): usually within a few hours
SWIFT (International): 3–5 business days
Transfers made on weekends or public holidays may take longer, depending on your bank.
📌Important: Follow Transak’s Instructions Carefully
Before making your transfer, Transak will give you a unique reference code.
Make sure to include it exactly as shown in the payment description — without it, your transaction might be delayed or not recognized.
❓My payment hasn’t been processed yet — what should I do?
Double-check that:
You used the correct recipient details provided by Transak
You included the reference code in your transfer
Contact Transak’s support using the link in your order confirmation email
If you're still having trouble, feel free to email us at 📩 help.aureahub@gmail.com — we’ll do our best to assist you and escalate the issue to our partner team if needed.
.🔐 Your Payment, Safely Handled
Aurea Hub integrates trusted partners like Transak to handle all fiat-to-crypto transactions securely.
We don’t process payments directly, but we’re always here to support you if anything goes wrong.
