How Can I View My Order ID or Order History?

Whenever you buy crypto via Aurea Hub, the transaction is processed securely by our partner Transak.
You can easily view your Order ID and Order History — here’s how 👇

🔍 Where to Find Your Order ID

  • Right after completing your purchase, you’ll get an order confirmation email from Transak

  • Your Order ID is clearly displayed in that email — you might need it if you contact support

📜 How to View Your Order History

You have two easy options:

  1. From the Confirmation Email

    • Open the order confirmation email

    • Click View Order

    • You’ll be redirected to your full order details: status, payment method, crypto purchased, wallet address

  2. Through Transak’s Website

    • Visit Transak’s Order History page

    • Log in with the same email you used to place the order

    • Access your entire transaction history in one place

🎥 Prefer a video guide?
🔗 Watch the tutorial on YouTube

📌 Important to Know

  • Always use the same email address you entered when placing your order

  • Save your Order ID — it helps track and manage your purchases

💬 Need Help?

  • Use the support link in your Transak confirmation email

  • Or reach out to us at 📩 help.aureahub@gmail.com

We’ll help you find your order details if needed!

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